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Privacy Policy

Last updated: January 2026

1. Introduction

eSignSwift ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature service.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and email address
  • Account credentials
  • Billing and payment information
  • Documents you upload for signing
  • Signature data and signing history

Automatically Collected Information

When you use our Service, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process document signing requests
  • Send you service-related communications
  • Improve and personalize your experience
  • Ensure the security of our Service
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us operate our Service (e.g., cloud hosting, payment processing)
  • Document Recipients: When you send documents for signing, recipients will see your name and email
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure document storage

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Signed documents are retained according to legal requirements and your subscription plan.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].